1. Services Provided

Kine Fel Vai offers game top-up services for games such as Mobile Legends, PUBG, and Supersus. The service allows users to submit their game account details and purchase in-game items or currency through our website.

2. User Responsibilities

• You must provide accurate and complete information when placing an order.
• You are responsible for keeping your account credentials safe.
• Users must be at least 13 years old or meet the minimum age requirement for their respective games.

3. Payment and Orders

• Payments must be made via approved payment methods.
• After payment and submission, we process the top-up as quickly as possible.
• Orders cannot be canceled unless there is an error on our side.

4. Refunds and Disputes

• Refunds are only issued if Kine Fel Vai fails to deliver due to our error.
• Disputes must be reported via Facebook Page within 24 hours.

5. Data Privacy

Your personal data will only be used to process orders and will not be shared with third parties. Users may request deletion anytime.

6. Limitation of Liability

Kine Fel Vai is not responsible for any loss or error from incorrect details provided by the user or external issues (game server, payment gateway).

7. Service Area

Mainly serves Bangladesh. For global service, payments & communication are handled via Facebook Page.

8. Modifications to Terms

We may update these terms anytime without notice. Continued use means acceptance of changes.

9. Contact Information

For any help, contact us via Facebook Page.